Frequently Asked Questions (FAQ)
Frequently Asked Questions for Huduum.in
Last Updated: September 08, 2025
Welcome to the FAQ page for Huduum.in, your online destination for stylish western wear and innerwear, operated by EXIM INDIA APPARELS. Find answers to common questions below. If you need more help, contact huduumindia@gmail.com.
General
Q: What products do you sell? A: We offer a wide range of western wear including t-shirts, shirts, jeans, pants, hoodies, trousers, dresses, and tops. Our innerwear category includes lingerie, babydoll, and men's/women's innerwear.
Q: Where are you located? A: Our office is at F-24/6, Madanpur Khadar Extension Part 3, Near Makki Masjid, New Delhi, India - 110076.
Orders and Payments
Q: How do I place an order? A: Browse products, add to cart, and checkout with your details. Payment via card, UPI, or net banking.
Q: What payment methods do you accept? A: Credit/debit cards, UPI, net banking, and wallets (via secure gateways).
Q: Can I track my order? A: Yes, you'll receive a tracking link via email once shipped.
Shipping
Q: How long does shipping take? A: 3-7 business days within India; tracking provided.
Q: Do you offer free shipping? A: Yes, on orders above [Insert Threshold, e.g., INR 999]. Otherwise, rates apply at checkout.
Returns and Refunds
Q: What is your return policy? A: 7 days for damaged/defective products only. Innerwear must be unopened for returns. See full policy for details.
Q: How do I return an item? A: Email us with details; we'll guide you. Refunds post-inspection.
Products
Q: What sizes do you offer? A: Standard sizes (XS-XXL); refer to size charts on product pages.
Q: Are your products original? A: Yes, all items are sourced from reputable suppliers and quality-checked.
Q: How do I care for innerwear? A: Follow washing instructions on labels; hand wash recommended for delicates.
Account and Privacy
Q: How do I create an account? A: Click "Sign Up" and provide your email/password.
Q: Is my data safe? A: Yes, we use SSL encryption and comply with privacy laws. See our Privacy Policy.
Contact
Q: How can I contact you? A: Email: eximindiaapparels@gmail.com (Firm) / huduumindia@gmail.com (Support)
For more FAQs or updates, visit this page regularly.